Delivery Information

At The Ladybird, we want to make sure your gifts arrive safely and on time. Below, you’ll find everything you need to know about our delivery options, timeframes, and policies.

UK Delivery Options

We offer a range of delivery services to suit your needs:

Standard Delivery £2.99: 5-10 days – Ideal for non-urgent orders. Orders over £45.00 qualify for free standard delivery.

Express Delivery £6.99: 1-3 days – Need your order quickly? Choose this option for faster shipping.

Next-Day Delivery: Please contact us if you require next day delivery.

International Delivery

We also ship worldwide! International delivery costs vary based on location and will be calculated at checkout. Estimated delivery times are:

Europe: 10-15 days

USA & Canada: 10-20 days

Australia & Rest of the World: 10-20 days

Please note that customs charges may apply, which are the responsibility of the customer.

Delivery Partners

We work with trusted delivery partners to ensure your order arrives safely and securely. Depending on the size, fragility, and destination of your item, we select the best and safest shipping option to guarantee your purchase reaches you in perfect condition. From reliable postal services to specialist couriers, we prioritise quality and care with every delivery.

Tracking Your Order

Once your order is dispatched, we’ll send you a tracking number so you can keep an eye on its progress. Tracking is available for Express & Next-Day services.

Delivery Issues & Missing Items

If your order hasn’t arrived within the expected timeframe, please check your tracking details. If there’s an issue, contact us at theladybirdshop@outlook.com, and we’ll be happy to help!

Returns & Exchanges

We want you to love your purchase! If there are any issues, please contact us at theladybirdshop@outlook.com, and we’ll be happy to help!

Need Help?

Our customer service team is here to assist you! Reach us at theladybirdshop@outlook.com for any delivery-related queries.